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Contact center terminology – abbreviations and key terms explained
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Calaméo - CRM and Contact Center Professionals
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A To Z Glossary Of Call Center Terminology
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Call & Contact Center | G2 Resources
The Ultimate List of Call Center Acronyms and Terminologies
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87% of US adults don't know the difference between contact center and CRM software. This infographic explains – in the simplest terms – the c… | Contact center, Crm